Introduction

Creating an online store in Nepal has never been easier. Saauzi Smart Solutions is a powerful Business Operating System (BOS) that allows anyone to build a fully functional online store without any coding skills. Whether you are a retailer, wholesaler, home-based seller, boutique owner, or service provider, Saauzi provides everything in one platform—product management, orders, categories, reviews, POS, inventory, themes, payments, blogs, marketing tools, and custom domains.

This step-by-step guide will walk you through the entire process so you can launch your online store quickly and professionally.

 

Step 1: Start Your Saauzi Account

1. Open your browser and go to saauzi.com.

2. On desktop, click Start for Free at the top-right. On mobile, tap the Start for Free button.

3. Enter your email address and check your inbox for the OTP (One-Time Password).

4. Enter the OTP to verify your account.

5. Provide your store name and phone number. Saauzi will now automatically create your online store and redirect you to the Launchpad Dashboard.

Tips:

• Use an email you can access immediately.

• Check spam/junk folders if OTP does not appear.

• Ensure stable internet while waiting for OTP.

 

 

Step 2: Understand the Launchpad Dashboard

The Launchpad Dashboard is your store’s control center. Here you can:

• View your store link to open the customer-facing site.
   
• Check key statistics: total orders, products, featured items, pending, packed, shipped, and delivered orders.
   
• Switch to the POS dashboard for in-person sales and inventory management.
   

Every product you add will appear automatically on your storefront.

 

 

 

 

Step 3: Create Product Categories

1. Go to Categories in the left-hand menu.
    
2. Click Add Category and enter the category name and image.
    
3. Toggle Active to show/hide the category on your store.
    
4. Use Edit to update and Delete to remove categories.
    
5. Add Subcategories under categories for a structured hierarchy.
    

Bulk Upload:

• Upload from Excel (.xlsx) or manually via web.
   
• Export existing categories for backup or editing.

 

Step 4: Add Products

1. Navigate to Products in the menu and click Add Product.
    
2. Fill in product name, category, description, and labels (On Sale, New Arrival).
    
3. Select product type:
    
   • Simple Product: Single variant, enter price, stock, discount.
      
   • Variable Product: Multiple sizes/colors, each with its SKU.
      
4. Enter shipping dimensions for accurate logistic charges.
    
5. Add SEO meta description to improve Google ranking.
    
6. Click Add Product to make it live.

 

 

Step 5: Manage Product Variants

• Go to Add Variants to create custom colors and sizes.
   
• Assign each variant to products for easier stock tracking.
   
• Useful for clothing, shoes, accessories, or multi-option products.

 

 

Step 6: Handle Orders

• Orders appear in the Orders section.
   
• Update order status: Pending → Packed → Shipped → Delivered.
   
• Generate invoices and shipping labels.
   
• Create custom orders for offline customers using the cart icon.

 

 

Step 7: Set Up Shipping Charges

1. Navigate to Shipping Charge Settings.
    
2. Add City, District, and Charge manually or use Bulk Upload.
    
3. Delete or update charges anytime.

 

 

 

Step 8: Manage Customers

• Add customers individually or via bulk upload (Excel or web).
   
• Place custom orders on behalf of customers using the cart icon.
   
• Enter product, SKU, quantity, discounts, and payment method.

 

 

Step 9: Customer Reviews

• Access Reviews from the Launchpad.
   
• Toggle Show in Store to display reviews.
   
• Click View Related Order to verify purchase.

 

 

Step 10: Product Enquiries

• All customer questions appear under Enquiry.
   
• Reply directly from the Launchpad, and responses show on the product page.

 

 

Step 11: Support Cases

• Customers create support cases via their dashboard.
   
• Reply from Launchpad; track conversation in the case timeline.
   
• Mark Resolved when issues are solved.

 

 

Step 12: Write Blogs

• Create blogs to improve SEO and attract organic traffic.
   
• Add Title, Author, Category, Content.
   
• Edit or delete anytime.

 

 

 

Step 13: Add Discount Coupons

• In Marketing → Discount Coupons, click Add Coupon Code.
   
• Enter title, code, discount %, maximum discount, minimum purchase, and expiry date.

 

 

 

Step 14: Customize Hero Sliders

• Upload banner images with title, subtitle, description, and action link.
   
• Toggle slider status to show/hide promotions.
   

Step 15: Apply Themes

• Choose from pre-designed themes: Saauzi, Wonderly, Allure, Blog Theme.
   
• Customize colors, logo, favicon, and banners.
   

Step 16: Manage Plugins

• Integrate third-party apps like Nepal Can Move using API keys.
   
• Orders sync automatically for seamless delivery tracking.
   

 

Step 17: Add Staff Members

• Go to Staff Management → Add staff.
   
• Assign role: Admin, Customer Care, Account, or General.
   
• Set permissions to control access.

 

 

Step 18: Enable Payment Methods

• Options: Cash on Delivery, Manual Payment, Fonepay.
   
• Upload QR codes for manual payment; configure Fonepay credentials.

 

 

Step 19: Update Site Settings

• Customize store name, contact info, social media links.
   
• Add Privacy Policy, Return Policy, Terms & Conditions for professionalism.
   
• Enable Under Maintenance mode if needed.

 

 

​​​​​​​

Step 20: Connect a Custom Domain

• In Custom Domain Settings, enter your domain and follow DNS instructions.
   
• Customers can now access your store via your branded domain.
   

 

Conclusion

By following these steps, anyone in Nepal can launch a professional, fully functional online store with Saauzi. From products and orders to marketing, payments, and support, Saauzi provides all tools in one place, making online selling simple, fast, and scalable.